When we first connected with Harry, he was a totally unknown quantity to us—he’d simply met one of our UX designers at a conference and mentioned that he might be able to help us with some site-speed issues we were facing. A few weeks later and he was sat in our office in Tallinn, digging into the problems right there alongside our engineers.
The impact of his work cannot be overstated. Within just a matter of days he’d identified and rolled out fixes that took global load times down from 18 seconds to just six. The results of his work could be seen immediately in our KPIs and showed a severalfold return on investment after no time at all.
But, he wasn’t ready to stop there: after focusing on tactical and high-return tasks, he turned his attention to longer-term strategic goals, including geographic monitoring and fostering a performance culture within the business. He always spoke about we, fully embedding himself in the team and making himself a core member. It really felt like he was there with us the whole time.
He works quickly, methodically, and incredibly forensically, and has a wonderful ability to manage both the business- and technical challenges of web performance. Though clearly technically very proficient, his ability to speak in relevant and jargon-free dialogue allowed him to pull all facets of Coingaming together to better understand and support site-speed efforts. From Business Insights to Marketing, Product to Engineering, and right up to me, the CEO, everyone was left aware of the importance and impact that site-speed has on our business.
He has remained a part of Coingaming in some way for over two years now: we’ve rehired and retained him a number of times to help keep us on the right path as our business scales and evolves, and as we add new products and team members to our family.